The FBI was quickly able to identify the hijackers, including leader Mohamed Atta, when his luggage was discovered at Boston's Logan Airport. Atta had been forced to check two of his three bags due to space limitations on the 19-seat commuter flight he took to Boston. Due to a new policy instituted to prevent flight delays, the luggage failed to make it aboard American Airlines Flight 11 as planned. The luggage contained the hijackers' names, assignments, and al-Qaeda connections. "It had all these Arab-language [sic] papers that amounted to the Rosetta stone of the investigation", said one FBI agent. Within hours of the attacks, the FBI released the names and in many cases the personal details of the suspected pilots and hijackers. On September 27, 2001, they released photos of all 19 hijackers, along with information about possible nationalities and aliases. Fifteen of the men were from Saudi Arabia, two from the United Arab Emirates, one from Egypt, and one from Lebanon.
Also hurt were small businesses in Lower Manhattan near the World Trade Center, 18,000 of which were destroyed or displaced, resulting in lost jobs and their consequent wages. Assistance was provided by Small Business Administration loans, federal government Community Development Block Grants, and Economic Injury Disaster Loans. Some 31,900,000 square feet (2,960,000 m2) of Lower Manhattan office space was damaged or destroyed. Many wondered whether these jobs would return, and if the damaged tax base would recover. Studies of the economic effects of 9/11 show the Manhattan office real-estate market and office employment were less affected than first feared, because of the financial services industry's need for face-to-face interaction.
More InfoAt least 200 people fell or jumped to their deaths from the burning towers (as exemplified in the photograph The Falling Man), landing on the streets and rooftops of adjacent buildings hundreds of feet below. Some occupants of each tower above the point of impact made their way toward the roof in the hope of helicopter rescue, but the roof access doors were locked. No plan existed for helicopter rescues, and the combination of roof equipment, thick smoke, and intense heat prevented helicopters from approaching. A total of 411 emergency workers died as they tried to rescue people and fight fires. The New York City Fire Department (FDNY) lost 343 firefighters, including a chaplain and two paramedics. The New York City Police Department (NYPD) lost 23 officers. The Port Authority Police Department (PAPD) lost 37 officers. Eight emergency medical technicians (EMTs) and paramedics from private emergency medical services units were killed.
More InfoAccording to an academic study, people perceived to be Middle Eastern were as likely to be victims of hate crimes as followers of Islam during this time. The study also found a similar increase in hate crimes against people who may have been perceived as Muslims, Arabs, and others thought to be of Middle Eastern origin. A report by the South Asian American advocacy group known as South Asian Americans Leading Together, documented media coverage of 645 bias incidents against Americans of South Asian or Middle Eastern descent between September 11 and 17. Various crimes such as vandalism, arson, assault, shootings, harassment, and threats in numerous places were documented.
More InfoIn the largest restructuring of the U.S. government in contemporary history, the United States enacted the Homeland Security Act of 2002, creating the Department of Homeland Security. Congress also passed the USA PATRIOT Act, saying it would help detect and prosecute terrorism and other crimes. Civil liberties groups have criticized the PATRIOT Act, saying it allows law enforcement to invade the privacy of citizens and that it eliminates judicial oversight of law enforcement and domestic intelligence. In an effort to effectively combat future acts of terrorism, the National Security Agency (NSA) was given broad powers. NSA commenced warrantless surveillance of telecommunications, which was sometimes criticized since it permitted the agency "to eavesdrop on telephone and e-mail communications between the United States and people overseas without a warrant". In response to requests by various intelligence agencies, the United States Foreign Intelligence Surveillance Court permitted an expansion of powers by the U.S. government in seeking, obtaining, and sharing information on U.S. citizens as well as non-U.S. people from around the world.
More InfoFor the first time in U.S. history, SCATANA was invoked, thus stranding tens of thousands of passengers across the world. Ben Sliney, in his first day as the National Operations Manager of the FAA, ordered that American airspace would be closed to all international flights, causing about five hundred flights to be turned back or redirected to other countries. Canada received 226 of the diverted flights and launched Operation Yellow Ribbon to deal with the large numbers of grounded planes and stranded passengers.
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