Also hurt were small businesses in Lower Manhattan near the World Trade Center, 18,000 of which were destroyed or displaced, resulting in lost jobs and their consequent wages. Assistance was provided by Small Business Administration loans, federal government Community Development Block Grants, and Economic Injury Disaster Loans. Some 31,900,000 square feet (2,960,000 m2) of Lower Manhattan office space was damaged or destroyed. Many wondered whether these jobs would return, and if the damaged tax base would recover. Studies of the economic effects of 9/11 show the Manhattan office real-estate market and office employment were less affected than first feared, because of the financial services industry's need for face-to-face interaction.
Cantor Fitzgerald L.P., an investment bank on the 101st–105th floors of the North Tower, lost 658 employees, considerably more than any other employer. Marsh Inc., located immediately below Cantor Fitzgerald on floors 93–100, lost 358 employees, and 175 employees of Aon Corporation were also killed. The National Institute of Standards and Technology (NIST) estimated that about 17,400 civilians were in the World Trade Center complex at the time of the attacks. Turnstile counts from the Port Authority suggest 14,154 people were typically in the Twin Towers by 8:45 a.m. Most people below the impact zone safely evacuated the buildings.
More InfoShortly after the attacks, President Bush made a public appearance at Washington, D.C.'s largest Islamic Center and acknowledged the "incredibly valuable contribution" that millions of American Muslims made to their country and called for them "to be treated with respect." Numerous incidents of harassment and hate crimes against Muslims and South Asians were reported in the days following the attacks. Sikhs were also targeted because Sikh males usually wear turbans, which are stereotypically associated with Muslims. There were reports of attacks on mosques and other religious buildings (including the firebombing of a Hindu temple), and assaults on people, including one murder: Balbir Singh Sodhi, a Sikh mistaken for a Muslim, was fatally shot on September 15, 2001, in Mesa, Arizona. Two dozen members of Osama bin Laden's family were urgently evacuated out of the country on a private charter plane under FBI supervision three days after the attacks.
More InfoAccording to an academic study, people perceived to be Middle Eastern were as likely to be victims of hate crimes as followers of Islam during this time. The study also found a similar increase in hate crimes against people who may have been perceived as Muslims, Arabs, and others thought to be of Middle Eastern origin. A report by the South Asian American advocacy group known as South Asian Americans Leading Together, documented media coverage of 645 bias incidents against Americans of South Asian or Middle Eastern descent between September 11 and 17. Various crimes such as vandalism, arson, assault, shootings, harassment, and threats in numerous places were documented.
More InfoOn September 25, 2001, Iran's fifth president, Mohammad Khatami meeting British Foreign Secretary, Jack Straw, said: "Iran fully understands the feelings of the Americans about the terrorist attacks in New York and Washington on September 11." He said although the American administrations had been at best indifferent about terrorist operations in Iran (since 1979), the Iranians instead felt differently and had expressed their sympathetic feelings with bereaved Americans in the tragic incidents in the two cities. He also stated that "Nations should not be punished in place of terrorists." According to Radio Farda's website, when the attacks' news was released, some Iranian citizens gathered in front of the Embassy of Switzerland in Tehran, which serves as the protecting power of the United States in Iran (U.S. interests protecting office in Iran), to express their sympathy and some of them lit candles as a symbol of mourning. This piece of news at Radio Farda's website also states that in 2011, on the anniversary of the attacks, United States Department of State, published a post at its blog, in which the Department thanked Iranian people for their sympathy and stated that they would never forget Iranian people's kindness on those harsh days. After the attacks, both the President and the Supreme Leader of Iran, condemned the attacks. The BBC and Time magazine published reports on holding candlelit vigils for the victims by Iranian citizens at their websites. According to Politico Magazine, following the attacks, Sayyed Ali Khamenei, the Supreme Leader of Iran, "suspended the usual 'Death to America' chants at Friday prayers" temporarily.
More InfoThe NATO council declared that the terrorist attacks on the United States were an attack on all NATO nations that satisfied Article 5 of the NATO charter. This marked the first invocation of Article 5, which had been written during the Cold War with an attack by the Soviet Union in mind. Australian Prime Minister John Howard who was in Washington, D.C. during the attacks invoked Article IV of the ANZUS treaty. The Bush administration announced a War on Terror, with the stated goals of bringing bin Laden and al-Qaeda to justice and preventing the emergence of other terrorist networks. These goals would be accomplished by imposing economic and military sanctions against states harboring terrorists, and increasing global surveillance and intelligence sharing.
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