Also hurt were small businesses in Lower Manhattan near the World Trade Center, 18,000 of which were destroyed or displaced, resulting in lost jobs and their consequent wages. Assistance was provided by Small Business Administration loans, federal government Community Development Block Grants, and Economic Injury Disaster Loans. Some 31,900,000 square feet (2,960,000 m2) of Lower Manhattan office space was damaged or destroyed. Many wondered whether these jobs would return, and if the damaged tax base would recover. Studies of the economic effects of 9/11 show the Manhattan office real-estate market and office employment were less affected than first feared, because of the financial services industry's need for face-to-face interaction.
For the first time in U.S. history, SCATANA was invoked, thus stranding tens of thousands of passengers across the world. Ben Sliney, in his first day as the National Operations Manager of the FAA, ordered that American airspace would be closed to all international flights, causing about five hundred flights to be turned back or redirected to other countries. Canada received 226 of the diverted flights and launched Operation Yellow Ribbon to deal with the large numbers of grounded planes and stranded passengers.
More InfoOn December 22, 2010, the United States Congress passed the James L. Zadroga 9/11 Health and Compensation Act, which President Barack Obama signed into law on January 2, 2011. It allocated $4.2 billion to create the World Trade Center Health Program, which provides testing and treatment for people suffering from long-term health problems related to the 9/11 attacks. The WTC Health Program replaced preexisting 9/11-related health programs such as the Medical Monitoring and Treatment Program and the WTC Environmental Health Center program.
More InfoShortly after the attacks, President Bush made a public appearance at Washington, D.C.'s largest Islamic Center and acknowledged the "incredibly valuable contribution" that millions of American Muslims made to their country and called for them "to be treated with respect." Numerous incidents of harassment and hate crimes against Muslims and South Asians were reported in the days following the attacks. Sikhs were also targeted because Sikh males usually wear turbans, which are stereotypically associated with Muslims. There were reports of attacks on mosques and other religious buildings (including the firebombing of a Hindu temple), and assaults on people, including one murder: Balbir Singh Sodhi, a Sikh mistaken for a Muslim, was fatally shot on September 15, 2001, in Mesa, Arizona. Two dozen members of Osama bin Laden's family were urgently evacuated out of the country on a private charter plane under FBI supervision three days after the attacks.
More InfoIn the largest restructuring of the U.S. government in contemporary history, the United States enacted the Homeland Security Act of 2002, creating the Department of Homeland Security. Congress also passed the USA PATRIOT Act, saying it would help detect and prosecute terrorism and other crimes. Civil liberties groups have criticized the PATRIOT Act, saying it allows law enforcement to invade the privacy of citizens and that it eliminates judicial oversight of law enforcement and domestic intelligence. In an effort to effectively combat future acts of terrorism, the National Security Agency (NSA) was given broad powers. NSA commenced warrantless surveillance of telecommunications, which was sometimes criticized since it permitted the agency "to eavesdrop on telephone and e-mail communications between the United States and people overseas without a warrant". In response to requests by various intelligence agencies, the United States Foreign Intelligence Surveillance Court permitted an expansion of powers by the U.S. government in seeking, obtaining, and sharing information on U.S. citizens as well as non-U.S. people from around the world.
More InfoIn an April 2002 interview, Khalid Sheikh Mohammed and Ramzi bin al-Shibh, who are believed to have organized the attacks, said Flight 93's intended target was the United States Capitol, not the White House. During the planning stage of the attacks, Mohamed Atta, the hijacker and pilot of Flight 11, thought the White House might be too tough a target and sought an assessment from Hani Hanjour (who hijacked and piloted Flight 77). Mohammed said al-Qaeda initially planned to target nuclear installations rather than the World Trade Center and the Pentagon, but decided against it, fearing things could "get out of control". Final decisions on targets, according to Mohammed, were left in the hands of the pilots. If any pilot could not reach his intended target, he was to crash the plane.
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