In Shanksville, a concrete and glass visitor center was opened on September 10, 2015, situated on a hill overlooking the crash site and the white marble Wall of Names. An observation platform at the visitor center and the white marble wall are both aligned beneath the path of Flight 93. A temporary memorial is located 500 yards (457 m) from the crash site. New York City firefighters donated a cross made of steel from the World Trade Center and mounted on top of a platform shaped like the Pentagon. It was installed outside the firehouse on August 25, 2008. Many other permanent memorials are elsewhere. Scholarships and charities have been established by the victims' families, and by many other organizations and private figures.
The FBI was quickly able to identify the hijackers, including leader Mohamed Atta, when his luggage was discovered at Boston's Logan Airport. Atta had been forced to check two of his three bags due to space limitations on the 19-seat commuter flight he took to Boston. Due to a new policy instituted to prevent flight delays, the luggage failed to make it aboard American Airlines Flight 11 as planned. The luggage contained the hijackers' names, assignments, and al-Qaeda connections. "It had all these Arab-language [sic] papers that amounted to the Rosetta stone of the investigation", said one FBI agent. Within hours of the attacks, the FBI released the names and in many cases the personal details of the suspected pilots and hijackers. On September 27, 2001, they released photos of all 19 hijackers, along with information about possible nationalities and aliases. Fifteen of the men were from Saudi Arabia, two from the United Arab Emirates, one from Egypt, and one from Lebanon.
More InfoThe National Commission on Terrorist Attacks Upon the United States (9/11 Commission), chaired by Thomas Kean and Lee H. Hamilton, was formed in late 2002 to prepare a thorough account of the circumstances surrounding the attacks, including preparedness for and the immediate response to the attacks. On July 22, 2004, the Commission issued the 9/11 Commission Report. The report detailed the events of 9/11, found the attacks were carried out by members of al-Qaeda, and examined how security and intelligence agencies were inadequately coordinated to prevent the attacks. Formed from an independent bipartisan group of mostly former Senators, Representatives, and Governors, the commissioners explained, "We believe the 9/11 attacks revealed four kinds of failures: in imagination, policy, capabilities, and management". The Commission made numerous recommendations on how to prevent future attacks, and in 2011 was dismayed that several of its recommendations had yet to be implemented.
More InfoIn February 2002, the Senate Select Committee on Intelligence and the House Permanent Select Committee on Intelligence formed a joint inquiry into the performance of the U.S. Intelligence Community. Their 832-page report released in December 2002 detailed failings of the FBI and CIA to use available information, including about terrorists the CIA knew were in the United States, in order to disrupt the plots. The joint inquiry developed its information about possible involvement of Saudi Arabian government officials from non-classified sources. Nevertheless, the Bush administration demanded 28 related pages remain classified. In December 2002, the inquiry's chair Bob Graham (D-FL) revealed in an interview that there was "evidence that there were foreign governments involved in facilitating the activities of at least some of the terrorists in the United States." September 11 victim families were frustrated by the unanswered questions and redacted material from the Congressional inquiry and demanded an independent commission. September 11 victim families, members of congress and the Saudi Arabian government are still seeking release of the documents. In June 2016, CIA chief John Brennan says that he believes 28 redacted pages of a congressional inquiry into 9/11 will soon be made public, and that they will prove that the government of Saudi Arabia had no involvement in the September 11 attacks.
More InfoFor the first time in U.S. history, SCATANA was invoked, thus stranding tens of thousands of passengers across the world. Ben Sliney, in his first day as the National Operations Manager of the FAA, ordered that American airspace would be closed to all international flights, causing about five hundred flights to be turned back or redirected to other countries. Canada received 226 of the diverted flights and launched Operation Yellow Ribbon to deal with the large numbers of grounded planes and stranded passengers.
More InfoAt 8:32 a.m. FAA officials were notified Flight 11 had been hijacked and they, in turn, notified the North American Aerospace Defense Command (NORAD). NORAD scrambled two F-15s from Otis Air National Guard Base in Massachusetts and they were airborne by 8:53 a.m. Because of slow and confused communication from FAA officials, NORAD had 9 minutes' notice that Flight 11 had been hijacked, and no notice about any of the other flights before they crashed. After both of the Twin Towers had already been hit, more fighters were scrambled from Langley Air Force Base in Virginia at 9:30 a.m. At 10:20 a.m. Vice President Dick Cheney issued orders to shoot down any commercial aircraft that could be positively identified as being hijacked. These instructions were not relayed in time for the fighters to take action. Some fighters took to the air without live ammunition, knowing that to prevent the hijackers from striking their intended targets, the pilots might have to intercept and crash their fighters into the hijacked planes, possibly ejecting at the last moment.
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