The Inspector General of the Central Intelligence Agency (CIA) conducted an internal review of the agency's pre-9/11 performance and was harshly critical of senior CIA officials for not doing everything possible to confront terrorism. He criticized their failure to stop two of the 9/11 hijackers, Nawaf al-Hazmi and Khalid al-Mihdhar, as they entered the United States and their failure to share information on the two men with the FBI. In May 2007, senators from both major U.S. political parties drafted legislation to make the review public. One of the backers, Senator Ron Wyden said, "The American people have a right to know what the Central Intelligence Agency was doing in those critical months before 9/11."
According to an academic study, people perceived to be Middle Eastern were as likely to be victims of hate crimes as followers of Islam during this time. The study also found a similar increase in hate crimes against people who may have been perceived as Muslims, Arabs, and others thought to be of Middle Eastern origin. A report by the South Asian American advocacy group known as South Asian Americans Leading Together, documented media coverage of 645 bias incidents against Americans of South Asian or Middle Eastern descent between September 11 and 17. Various crimes such as vandalism, arson, assault, shootings, harassment, and threats in numerous places were documented.
More InfoIn the South Tower, one stairwell, Stairwell A, was left intact after Flight 175 hit, allowing 14 people located on the floors of impact (including one man who saw the plane coming at him) and four more from the floors above to escape. New York City 9-1-1 operators who received calls from people inside the tower were not well informed of the situation as it rapidly unfolded and as a result, told callers not to descend the tower on their own. In total 630 people died in that tower, fewer than half the number killed in the North Tower. Casualties in the South Tower were significantly reduced because some occupants decided to start evacuating as soon as the North Tower was struck. The failure to evacuate the South Tower fully after the first jet crash into the North Tower was described by USA Today as "one of the day's great tragedies".
More InfoAlso in July, a Phoenix-based FBI agent sent a message to FBI headquarters, Alec Station, and to FBI agents in New York alerting them to "the possibility of a coordinated effort by Osama bin Laden to send students to the United States to attend civil aviation universities and colleges". The agent, Kenneth Williams, suggested the need to interview all flight school managers and identify all Arab students seeking flight training. In July, Jordan alerted the U.S. that al-Qaeda was planning an attack on the U.S.; "months later", Jordan notified the U.S. that the attack's codename was "The Big Wedding" and that it involved airplanes.
More InfoAt 8:32 a.m. FAA officials were notified Flight 11 had been hijacked and they, in turn, notified the North American Aerospace Defense Command (NORAD). NORAD scrambled two F-15s from Otis Air National Guard Base in Massachusetts and they were airborne by 8:53 a.m. Because of slow and confused communication from FAA officials, NORAD had 9 minutes' notice that Flight 11 had been hijacked, and no notice about any of the other flights before they crashed. After both of the Twin Towers had already been hit, more fighters were scrambled from Langley Air Force Base in Virginia at 9:30 a.m. At 10:20 a.m. Vice President Dick Cheney issued orders to shoot down any commercial aircraft that could be positively identified as being hijacked. These instructions were not relayed in time for the fighters to take action. Some fighters took to the air without live ammunition, knowing that to prevent the hijackers from striking their intended targets, the pilots might have to intercept and crash their fighters into the hijacked planes, possibly ejecting at the last moment.
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