The operation of Wikipedia depends on MediaWiki, a custom-made, free and open source wiki software platform written in PHP and built upon the MySQL database system. The software incorporates programming features such as a macro language, variables, a transclusion system for templates, and URL redirection. MediaWiki is licensed under the GNU General Public License and it is used by all Wikimedia projects, as well as many other wiki projects. Originally, Wikipedia ran on UseModWiki written in Perl by Clifford Adams (Phase I), which initially required CamelCase for article hyperlinks; the present double bracket style was incorporated later. Starting in January 2002 (Phase II), Wikipedia began running on a PHP wiki engine with a MySQL database; this software was custom-made for Wikipedia by Magnus Manske. The Phase II software was repeatedly modified to accommodate the exponentially increasing demand. In July 2002 (Phase III), Wikipedia shifted to the third-generation software, MediaWiki, originally written by Lee Daniel Crocker.
A 2007 study by researchers from Dartmouth College found that "anonymous and infrequent contributors to Wikipedia [...] are as reliable a source of knowledge as those contributors who register with the site". Jimmy Wales stated in 2009 that "[I]t turns out over 50% of all the edits are done by just .7% of the users ... 524 people ... And in fact, the most active 2%, which is 1400 people, have done 73.4% of all the edits." However, Business Insider editor and journalist Henry Blodget showed in 2009 that in a random sample of articles, most content in Wikipedia (measured by the amount of contributed text that survives to the latest sampled edit) is created by "outsiders", while most editing and formatting is done by "insiders".
More InfoWikipedia's open structure inherently makes it an easy target for Internet trolls, spammers, and various forms of paid advocacy seen as counterproductive to the maintenance of a neutral and verifiable online encyclopedia.In response to paid advocacy editing and undisclosed editing issues, Wikipedia was reported in an article in The Wall Street Journal, to have strengthened its rules and laws against undisclosed editing. The article stated that: "Beginning Monday [from the date of the article, June 16, 2014], changes in Wikipedia's terms of use will require anyone paid to edit articles to disclose that arrangement. Katherine Maher, the nonprofit Wikimedia Foundation's chief communications officer, said the changes address a sentiment among volunteer editors that, 'we're not an advertising service; we're an encyclopedia.'" These issues, among others, had been parodied since the first decade of Wikipedia, notably by Stephen Colbert on The Colbert Report.
More InfoOn January 20, 2014, Subodh Varma reporting for The Economic Times indicated that not only had Wikipedia's growth stalled, it "had lost nearly ten percent of its page views last year. There was a decline of about two billion between December 2012 and December 2013. Its most popular versions are leading the slide: page-views of the English Wikipedia declined by twelve percent, those of German version slid by 17 percent and the Japanese version lost nine percent." Varma added that, "While Wikipedia's managers think that this could be due to errors in counting, other experts feel that Google's Knowledge Graphs project launched last year may be gobbling up Wikipedia users." When contacted on this matter, Clay Shirky, associate professor at New York University and fellow at Harvard's Berkman Center for Internet & Society indicated that he suspected much of the page view decline was due to Knowledge Graphs, stating, "If you can get your question answered from the search page, you don't need to click [any further]." By the end of December 2016, Wikipedia was ranked fifth in the most popular websites globally.
More InfoTaha Yasseri of the University of Oxford, in 2013, studied the statistical trends of systemic bias at Wikipedia introduced by editing conflicts and their resolution. His research examined the counterproductive work behavior of edit warring. Yasseri contended that simple reverts or "undo" operations were not the most significant measure of counterproductive behavior at Wikipedia and relied instead on the statistical measurement of detecting "reverting/reverted pairs" or "mutually reverting edit pairs". Such a "mutually reverting edit pair" is defined where one editor reverts the edit of another editor who then, in sequence, returns to revert the first editor in the "mutually reverting edit pairs". The results were tabulated for several language versions of Wikipedia. The English Wikipedia's three largest conflict rates belonged to the articles George W. Bush, Anarchism, and Muhammad. By comparison, for the German Wikipedia, the three largest conflict rates at the time of the Oxford study were for the articles covering Croatia, Scientology, and 9/11 conspiracy theories.
More InfoIn November 2009, a researcher at the Rey Juan Carlos University in Madrid found that the English Wikipedia had lost 49,000 editors during the first three months of 2009; in comparison, the project lost only 4,900 editors during the same period in 2008. The Wall Street Journal cited the array of rules applied to editing and disputes related to such content among the reasons for this trend. Wales disputed these claims in 2009, denying the decline and questioning the methodology of the study. Two years later, in 2011, Wales acknowledged the presence of a slight decline, noting a decrease from "a little more than 36,000 writers" in June 2010 to 35,800 in June 2011. In the same interview, Wales also claimed the number of editors was "stable and sustainable". A 2013 article titled "The Decline of Wikipedia" in MIT's Technology Review questioned this claim. The article revealed that since 2007, Wikipedia had lost a third of its volunteer editors, and those still there have focused increasingly on minutiae. In July 2012, The Atlantic reported that the number of administrators is also in decline. In the November 25, 2013, issue of New York magazine, Katherine Ward stated "Wikipedia, the sixth-most-used website, is facing an internal crisis".
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