On January 20, 2014, Subodh Varma reporting for The Economic Times indicated that not only had Wikipedia's growth stalled, it "had lost nearly ten percent of its page views last year. There was a decline of about two billion between December 2012 and December 2013. Its most popular versions are leading the slide: page-views of the English Wikipedia declined by twelve percent, those of German version slid by 17 percent and the Japanese version lost nine percent." Varma added that, "While Wikipedia's managers think that this could be due to errors in counting, other experts feel that Google's Knowledge Graphs project launched last year may be gobbling up Wikipedia users." When contacted on this matter, Clay Shirky, associate professor at New York University and fellow at Harvard's Berkman Center for Internet & Society indicated that he suspected much of the page view decline was due to Knowledge Graphs, stating, "If you can get your question answered from the search page, you don't need to click [any further]." By the end of December 2016, Wikipedia was ranked fifth in the most popular websites globally.
In September 2019, YouTube was fined $170 million by the FTC for collecting personal information from minors under the age of 13 (in particular, viewing history) without parental consent, in order to allow channel operators to serve targeted advertising on their videos. In particular, the FTC ruled that YouTube was partly liable under COPPA, as the service's rating and curation of content as being suitable for children constituted the targeting of the website towards children. In order to comply with the settlement, YouTube was ordered to "develop, implement, and maintain a system for Channel Owners to designate whether their Content on the YouTube Service is directed to Children." YouTube also announced that it would invest $100 million over the next three years to support the creation of "thoughtful, original children's content".
More InfoIn January 2007, Wikipedia entered for the first time the top-ten list of the most popular websites in the US, according to comScore Networks. With 42.9 million unique visitors, Wikipedia was ranked number 9, surpassing The New York Times (#10) and Apple (#11). This marked a significant increase over January 2006, when the rank was number 33, with Wikipedia receiving around 18.3 million unique visitors. As of March 2020, Wikipedia has rank 13 among websites in terms of popularity according to Alexa Internet. In 2014, it received eight billion pageviews every month. On February 9, 2014, The New York Times reported that Wikipedia has 18 billion page views and nearly 500 million unique visitors a month, "according to the ratings firm comScore". Loveland and Reagle argue that, in process, Wikipedia follows a long tradition of historical encyclopedias that accumulated improvements piecemeal through "stigmergic accumulation".
More InfoWikipedia has been criticized for exhibiting systemic bias and for being subject to manipulation and spin in controversial topics; Edwin Black has criticized Wikipedia for presenting a mixture of "truth, half truth, and some falsehoods". Wikipedia has also been criticized for gender bias, particularly on its English-language version, where the dominant majority of editors are male. However, edit-a-thons have been held to encourage female editors and increase the coverage of women's topics. Facebook announced that by 2017 it would help readers detect fake news by suggesting links to related Wikipedia articles. YouTube announced a similar plan in 2018.
More InfoIn March 2017, the government of the United Kingdom pulled its advertising campaigns from YouTube, after reports that its ads had appeared on videos containing extremist content. The government demanded assurances that its advertising would "be delivered in a safe and appropriate way". The Guardian newspaper, as well as other major British and U.S. brands, similarly suspended their advertising on YouTube in response to their advertising appearing near offensive content. Google stated that it had "begun an extensive review of our advertising policies and have made a public commitment to put in place changes that give brands more control over where their ads appear". In early April 2017, the YouTube channel h3h3Productions presented evidence claiming that a Wall Street Journal article had fabricated screenshots showing major brand advertising on an offensive video containing Johnny Rebel music overlaid on a Chief Keef music video, citing that the video itself had not earned any ad revenue for the uploader. The video was retracted after it was found that the ads had actually been triggered by the use of copyrighted content in the video.
More InfoYouTube has been criticized for using an algorithm that gives great prominence to videos that promote conspiracy theories, falsehoods and incendiary fringe discourse. According to an investigation by The Wall Street Journal, "YouTube’s recommendations often lead users to channels that feature conspiracy theories, partisan viewpoints and misleading videos, even when those users haven’t shown interest in such content. When users show a political bias in what they choose to view, YouTube typically recommends videos that echo those biases, often with more-extreme viewpoints." When users search for political or scientific terms, YouTube's search algorithms often give prominence to hoaxes and conspiracy theories. After YouTube drew controversy for giving top billing to videos promoting falsehoods and conspiracy when people made breaking-news queries during the 2017 Las Vegas shooting, YouTube changed its algorithm to give greater prominence to mainstream media sources. In 2018, it was reported that YouTube was again promoting fringe content about breaking news, giving great prominence to conspiracy videos about Anthony Bourdain's death.
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