In the Seigenthaler biography incident, an anonymous editor introduced false information into the biography of American political figure John Seigenthaler in May 2005. Seigenthaler was falsely presented as a suspect in the assassination of John F. Kennedy. The article remained uncorrected for four months. Seigenthaler, the founding editorial director of USA Today and founder of the Freedom Forum First Amendment Center at Vanderbilt University, called Wikipedia co-founder Jimmy Wales and asked whether he had any way of knowing who contributed the misinformation. Wales replied that he did not, although the perpetrator was eventually traced. After the incident, Seigenthaler described Wikipedia as "a flawed and irresponsible research tool". This incident led to policy changes at Wikipedia, specifically targeted at tightening up the verifiability of biographical articles of living people.
Later that year, YouTube came under criticism for showing inappropriate videos targeted at children and often featuring popular characters in violent, sexual or otherwise disturbing situations, many of which appeared on YouTube Kids and attracted millions of views. The term "Elsagate" was coined on the Internet and then used by various news outlets to refer to this controversy. On November 11, 2017, YouTube announced it was strengthening site security to protect children from unsuitable content. Later that month, the company started to mass delete videos and channels that made improper use of family friendly characters. As part as a broader concern regarding child safety on YouTube, the wave of deletions also targeted channels which showed children taking part in inappropriate or dangerous activities under the guidance of adults. Most notably, the company removed Toy Freaks, a channel with over 8.5 million subscribers, that featured a father and his two daughters in odd and upsetting situations. According to analytics specialist SocialBlade, it earned up to £8.7 million annually prior to its deletion.
More InfoEven for content that appears to aimed at children and appears to contain only child-friendly content, YouTube's system allows for anonymity of who uploads these videos. These questions have been raised in the past, as YouTube has had to remove channels with children's content which, after becoming popular, then suddenly include inappropriate content masked as children's content. Alternative, some of the most-watched children's programming on Youtube comes from channels who have no identifiable owners, raising concerns of intent and purpose. One channel that had been of concern was "Cocomelon" which provided numerous mass-produced animated videos aimed at children. Up through 2019, it had drawn up to US$10 million a month in ad revenue, and was one of the largest kid-friendly channels on YouTube prior to 2020. Ownership of Cocomelon was unclear outside of its ties to "Treasure Studio", itself an unknown entity, raising questions as to the channel's purpose, but Bloomberg News had been able to confirm and interview the small team of American owners in February 2020 regarding "Cocomelon", who stated their goal for the channel was to simply entertain children, wanting to keep to themselves to avoid attention from outside investors. The anonymity of such channel raise concerns because of the lack of knowledge of what purpose they are trying to serve. The difficulty to identify who operates these channels "adds to the lack of accountability", according to Josh Golin of the Campaign for a Commercial-Free Childhood, and educational consultant Renée Chernow-O’Leary found the videos were designed to entertain with no intent to educate, all leading to both critics and parents to be concerns for their children becoming too enraptured by the content from these channels. Content creators that earnestly make kid-friendly videos have found it difficult to compete with larger channels like ChuChu TV, unable to produce content at the same rate as these large channels, and lack the same means of being promoted through YouTube's recommendation algorithms that the larger animated channel networks have shared.
More InfoOn January 20, 2014, Subodh Varma reporting for The Economic Times indicated that not only had Wikipedia's growth stalled, it "had lost nearly ten percent of its page views last year. There was a decline of about two billion between December 2012 and December 2013. Its most popular versions are leading the slide: page-views of the English Wikipedia declined by twelve percent, those of German version slid by 17 percent and the Japanese version lost nine percent." Varma added that, "While Wikipedia's managers think that this could be due to errors in counting, other experts feel that Google's Knowledge Graphs project launched last year may be gobbling up Wikipedia users." When contacted on this matter, Clay Shirky, associate professor at New York University and fellow at Harvard's Berkman Center for Internet & Society indicated that he suspected much of the page view decline was due to Knowledge Graphs, stating, "If you can get your question answered from the search page, you don't need to click [any further]." By the end of December 2016, Wikipedia was ranked fifth in the most popular websites globally.
More InfoIn December 2012, two billion views were removed from the view counts of Universal and Sony music videos on YouTube, prompting a claim by The Daily Dot that the views had been deleted due to a violation of the site's terms of service, which ban the use of automated processes to inflate view counts. This was disputed by Billboard, which said that the two billion views had been moved to Vevo, since the videos were no longer active on YouTube. On August 5, 2015, YouTube patched the formerly notorious behaviour which caused a video's view count to freeze at "301" (later "301+") until the actual count was verified to prevent view count fraud. YouTube view counts once again updated in real time.
More InfoWikipedia has been criticized for exhibiting systemic bias and for being subject to manipulation and spin in controversial topics; Edwin Black has criticized Wikipedia for presenting a mixture of "truth, half truth, and some falsehoods". Wikipedia has also been criticized for gender bias, particularly on its English-language version, where the dominant majority of editors are male. However, edit-a-thons have been held to encourage female editors and increase the coverage of women's topics. Facebook announced that by 2017 it would help readers detect fake news by suggesting links to related Wikipedia articles. YouTube announced a similar plan in 2018.
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